Kwafo’s Blog
The Purpose Mandate: Redefining Relevance in Financial Services
Last month, I wrote about the delicate balance between Horizontal Efficiency (the ‘how’) and Vertical Innovation (the ‘why’). For leaders in financial services, the focus of that balance is shifting from discussion to declaration. Vertical Innovation must be aimed at a clear and compelling purpose, raising the fundamental questions: "What is our purpose?", "Is it relevant to the next generation?", and "How do we use technology to live that purpose?"
Manhattan Reflections
7am: Chelsea 7pm: Battery Park
Sitting in Citizens of Chelsea just after 7am, I appreciate the city's ambition. At around this hour, New York transitions from quiet to purposeful. I love to watch as the first service vehicles appear, followed by people moving with a clear objective.
The AI Revolution: A Story of Purpose in Financial Services
Why do businesses exist and remain relevant to their customers? This question is at the heart of every enduring organization and every inspired leader.